Terms of Service

Last updated: January 1, 2026

Please read these Terms of Service carefully before using ShopZone. These terms govern your access to and use of our website, products, and services.

1. Acceptance of Terms

By accessing or using the ShopZone website and services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Account Registration

To access certain features you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain the security of your password and accept responsibility for all activity under your account
• Notify us immediately of any unauthorised use of your account
• Not share your account credentials with others

We reserve the right to suspend or terminate accounts that violate these terms.

3. Products & Pricing

We strive to display product information and pricing as accurately as possible. However:

• Prices are subject to change without notice
• We reserve the right to cancel orders in the event of a pricing error
• Product images are for illustrative purposes and may differ slightly from the actual item
• We do not guarantee product availability and reserve the right to limit quantities

4. Orders & Payment

By placing an order you are making an offer to purchase. We reserve the right to accept or decline any order. An order is confirmed only when you receive an order confirmation email.

You agree to pay all charges at the prices in effect when the order is placed, including applicable shipping fees and taxes. We accept payment by Cash on Delivery, bank transfer, and e-wallet as detailed at checkout.

5. Shipping & Delivery

Delivery times are estimates and not guaranteed. Risk of loss and title for products passes to you upon delivery to the carrier. We are not responsible for delays caused by the carrier or circumstances beyond our control.

6. Returns & Refunds

Our Returns & Exchanges policy is incorporated into these Terms of Service. By purchasing you agree to the terms of that policy. Items may be returned within 30 days of delivery provided they are in original, unused condition with all original packaging.

7. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of ShopZone or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

8. User Conduct

You agree not to:

• Use our services for any unlawful purpose
• Post false, inaccurate, or misleading content
• Interfere with or disrupt the operation of our services
• Attempt to gain unauthorised access to any systems
• Harvest or collect user data without consent
• Use our services to transmit spam or malicious code

9. Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the service will be uninterrupted or error-free.

10. Limitation of Liability

To the fullest extent permitted by law, ShopZone shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability for any claim shall not exceed the amount you paid for the product or service in question.

11. Governing Law

These Terms of Service are governed by the laws of Vietnam. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Ho Chi Minh City, Vietnam.

12. Changes to Terms

We may update these Terms of Service at any time. We will notify you of material changes by posting the new terms on this page with an updated date. Your continued use after changes take effect constitutes acceptance.

13. Contact

For questions about these Terms, contact us at:

• Email: legal@shopzone.com
• Phone: +84 123 456 789
• Address: 123 Commerce Street, Ho Chi Minh City, Vietnam