Returns & Exchanges
Not happy with your order? We make returns simple and hassle-free.
How to Return
1
Initiate Return
Contact our support team within 30 days of delivery to request a return authorisation.
2
Pack Your Item
Securely repack the item in its original packaging with all accessories and tags attached.
3
Ship It Back
Use the prepaid label we email you, or drop it off at any authorised carrier location.
4
Refund Issued
Once we inspect the item (1–3 business days) your refund is issued to the original payment method.
Eligible for Return
- ✓Items returned within 30 days of delivery
- ✓Unused items in original condition with all tags
- ✓Items with manufacturing defects or shipping damage
- ✓Wrong items received
Not Eligible
- ✗Items returned after 30 days
- ✗Used, washed, or altered items
- ✗Perishable goods and digital products
- ✗Items marked as "Final Sale"
Refund Timeline
Inspection after receiving item1–3 business days
Credit / debit card refund3–5 business days
Bank transfer refund5–7 business days
Store credit (instant option)Immediate
Need help with a return?
Our team is available Monday–Saturday, 8 AM–6 PM.